Simple Property Investing is committed to providing each customer with exceptional service. We want you to feel comfortable about transacting business with us. Due to the nature of our business and the accessibility of our products immediately upon purchase, there is a generous 14 day full refund policy, which begins on the date of purchase. Any special/limited discount for all products which have a zero-refund policy.
For any of our subscription products we will abide by the Consumer rights procedure of the UK, which entitle the consumer to a 14 day cooling off period, however this right is waived as soon as the product or service purchased has been accessed, streamed, or downloaded.
For our Live events, the 14 day refund policy applies as long as notice is given at least 3 days prior to the event. Sadly, this means that tickets purchased within 2 days of the event cannot be refunded.
If you are not completely satisfied with the product you have paid for, you may contact welcome@simplepropertyinvesting.co.uk within 14 days of the purchase and we will look into your request.